How can I buy a trackilive GPS tracker?
1. visit our online store and select the GPS tracker you want.
2. add the product to the shopping cart and follow the instructions to complete the purchase.
Which payment methods are accepted?
We accept common payment methods, including credit cards and other secure electronic payment options. Details can be found during the checkout process in the online store.
How do I know if my GPS tracker has been shipped?
Once your GPS tracker has been shipped, you will receive a shipping confirmation email. This will also contain tracking information so that you can track the delivery status.
Can I change or cancel my order?
Changes to an existing order are not normally possible after completion. Please contact our customer service to discuss any adjustments.
My trackilive GPS tracker is faulty. What should I do?
If your GPS tracker is under warranty and is defective, please contact our support team. We will review the issue and provide you with instructions for replacement or repair.
Can I return my trackilive GPS tracker?
If you purchased your GPS tracker from an authorized retailer, please contact the retailer for return requests. If the purchase was made directly from us, our support department will assist you with returns and refunds.
How does the returns process work?
Please contact our customer service for instructions on the returns process. We will provide you with all the necessary information and forms to make the process as smooth as possible.
Can I change my service package after a purchase?
Yes, you can change your service package after purchase. To do this, log in to your customer account and check the available options. If you have any questions, please contact our customer service team.
How do I get support if I have problems with my order or return?
Our customer service is available for all inquiries, problems or support with orders and returns. Contact us using the contact details provided on our website.
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