What is a GPS tracker?
A trackilive GPS tracker provides security for vehicles such as cars or motorcycles, loved ones, pets and valuable items such as suitcases or urgent deliveries. By using a GPS tracker, you know where your loved ones or objects are at all times, as long as there is sufficient GPS and mobile phone reception, regardless of the distance.
And how does it work?
1. buy your trackilive GPS tracker in our store.
2. choose a suitable service package if required (monthly, semi-annually or annually)
3. activate your GPS tracker.
4. attach the GPS tracker using the supplied accessories or the magnetic base
5. track the position with the trackilive APP or via the web platform.
Over what distance do GPS trackers work?
Our devices are stand-alone and not limited to local use. A trackilive tracker can be located in another country or on another continent as long as a cellular connection and positioning are available.
Comparison with Apple AirTag:
Find out more about the comparison with Apple AirTag on our website: https://trackilive.com/en/blogs/ratgeber/gps-tracker-vs-apple-airtag-welches-ist-die-bessere-wahl-fur-dich
How long does the battery last?
The battery life varies depending on the model. You can find more detailed information in the product specifications.
Can I locate the GPS tracker with multiple devices?
Yes, with the trackilive APP or the web portal, all GPS trackers stored in the account can be located and configured from different end devices.
Can I add several GPS trackers to one subscription?
No, a separate subscription is required for each GPS tracker. One subscription cannot be used for several trackers.
Do I need sufficient network coverage to operate my GPS tracker?
Yes, a mobile phone connection is required to transmit the position. Ideally, the GPS tracker should have a clear view of the sky in order to determine the GPS position accurately.
Will my subscription be renewed automatically?
Yes, automatic renewal of the subscription is possible upon activation and credit card payment. The option can be deactivated at any time in the customer account.
Why do I need a subscription?
A SIM card is built into the GPS trackers, which is linked to the device ID. The subscription covers the data costs incurred, so you don't have to worry about anything else.
How high are the subscription costs?
That depends on the subscription you choose. You can find an overview of the costs in the costs section
Which mobile network do our GPS trackers use?
The SIM cards used automatically select the network with the best connection.
Do your GPS trackers work all over the world?
Our GPS trackers can be used in most countries worldwide. For detailed information visit: Costs
In which languages is the trackilive app and web platform available?
The trackilive APP is available in German, English, French, Dutch, Italian and Spanish . Further languages are planned. You can change the language in the app settings.
What are the main functions of a GPS tracker?
GPS trackers make it possible to locate vehicles, people, pets and valuables. Some models have an SOS button for emergencies.
Why do I need a GPS tracker?
A GPS tracker offers protection for vehicles and enables them to be located quickly in the event of theft. It also makes it easier to find parked cars and helps in the search for lost items.
What is the network coverage like?
Our trackilive devices use SIM cards that work with all mobile networks. You can find more detailed information on network coverage on the websites of the mobile phone providers.
How secure is my data?
We only use German servers for data storage, which are subject to the European Data Protection Regulation.
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